TAXES AND DUTIES

We ship to you on a Delivery Duty Unpaid (DDU) basis.

This means that the product prices displayed are exclusive of all taxes and duties. There may be a chance that you will have to pay import duties when you come to pick up your order (or even at a later date, depending on the customs authority).

By placing your order, you acknowledge that you will accept these terms.
There could be a delay in delivering your order if you don’t pay the charges immediately.

You can pay taxes and duties on the DHL website by clicking “Pay now” on your order’s tracking page, or directly to the courier on the day of delivery. Taxes and duties can also be paid at the DHL office if you pick up the parcel yourself.

We know this can be a tad confusing, so feel free to ask us any questions here.