Return
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1.Prepare the item(s) and contact the online store manager by phone: +1 (838)200 9045 (whats'up) The manager will provide a return form and an proforma invoice
The return form is required. Products without a completed form will not be accepted for return. |
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2. Send the product/s to be given back to the address expressly referred to in the Return Form by means of the courier indicated by ROZIE CORSETS in the Return Form. Such means of redelivery is on the Buyer's exclusive cost. Please contact FedEx (or visit their site: www.fedex.com) to organise pick-up; |
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3. Add 2 copies of the Returns Proforma Invoice and call FedEx to request a pick-up As soon as your return has reached our warehouse we will send you an email. If it has been more than 10 days since you sent it back and you still have not heard from us, please contact Customer Service and we will resolve the issue.
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Your products must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials, including ROZIE CORSETS and designer hanging tags. Other designer packaging such as belts, dust bags, authenticity cards, and leather tags should all be included where provided.